Legal

Refund Policy

Last updated: 1 September 2026

We want you to be happy with Healthy Nest. If something’s not right, get in touch - we’ll make it fair.

New accounts get a 14-day free trial with no card required, so nothing is charged until you actively subscribe. The terms below apply to paid subscriptions.

14-day money-back guarantee

If you’re not satisfied, contact us within 14 days of a charge and we’ll issue a full refund of that payment. This applies to your first payment on a new subscription.

Cancelling & renewals

You can cancel anytime from your account. Cancelling stops future renewals; your Pro access continues until the end of the current paid month.
Renewal charges (after the first payment) are generally non-refundable once the new period has started, but if you were charged by mistake or didn’t use the Service, contact us - we review these case by case.

How refunds are processed

Payments and refunds are handled by Paddle.com, our Merchant of Record. Approved refunds are returned to your original payment method by Paddle, usually within 5-10 business days depending on your bank.

How to request a refund

Email [email protected] with the email address on your account (and the Paddle receipt/order number if you have it). You can also request help directly from the receipt Paddle emailed you.

See also our Terms of Service and Privacy Policy.